Shipping and returns

Shipping
We ship worldwide using all main shipping methods such as air mail and major couriers (DHL, FedEx, UPS).
Shipping fees depend on item weight and order quantity and although they are automatically calculated by our e-commerce engine, nonetheless, please do not be surprised in case we contact you to integrate them, depending on your order. The wide variety of items, weights, shipping options and final destinations can sometimes cause troubles with identification of an actual shipping fees amount.
All products ordered are tested in actual operation and carefully packed before shipping.
If needed, we are usually able to provide our customers with fairly accurate shipping quotations before ordering.


Returns
All sales are final, no exceptions.
Trial or test sales are not accepted.
We strongly encourage our customers to extensively ask for questions and support before confirming an order, as we are able to assist you with all the information you may need to make your purchase with us a pleasant experience.
As we definitely want our customer to be satisfied, in case you need to return any item or system you purchased from us because it is malfunctioning or has shown some defect under warranty period, please contact us prior to ship it back, in order to obtain your RMA authorization.